1. What types of furniture businesses can use RealKey? +
RealKey supports manufacturers, showrooms, retailers, custom workshops, kitchen and wardrobe specialists, office furniture suppliers, interior fit-out companies, and dealers or wholesalers across Saudi Arabia.
2. Can it manage custom sizes, colors and finishes? +
Yes. RealKey allows you to define custom product specifications, record measurements, colors and finishes on each order, and track these through production.
3. Can it track timber, MDF, fabric, fittings and finished furniture? +
Yes. The inventory module supports multiple material types including raw materials like timber and MDF, fabrics, fittings, and finished goods with separate tracking.
4. Can salespeople use the system on mobile? +
Yes. RealKey includes a dedicated Sales Mobile App for managing leads, quotations, customer visits and follow-ups from any device.
5. Does it support Saudi e-invoicing? +
Yes. RealKey is designed to support Saudi Arabia e-invoicing (ZATCA) requirements within the finance module.
6. Can website and WhatsApp enquiries reach the CRM? +
Yes. Integrations allow enquiries from your website and WhatsApp to flow directly into the CRM so the sales team can follow up immediately.
7. Can we begin with selected modules? +
Yes. RealKey can be implemented in phases. You can start with the core modules most relevant to your business and expand over time.
8. Do you provide implementation, training and support? +
Yes. RealKey includes implementation support, staff training and ongoing customer support as part of the onboarding process.